Reviews

It went very well. We are very pleased with the overall service and final results.

    Julia Stotler Loves Park, IL

    Client

    They were great. They came out on time and were very neat. They did the work that they said they would. I'm very satisfied. I felt the price was fair. I did not shop around much for price. I went on Angie's List and I went on the Business Bureau, and I assumed that it was okay.

      Julie Stukel Rockford, IL

      Client

      Quick service--courteous salesman; drive looks just as good a year later than it first did. I would never use anything but concrete after this for a drive

        Lori Drummond-Cherniwchan Rockford, IL

        Client

        They completed the job as promised.

          Pat Fagan Loves Park, IL

          Client

          Excellent job.

            Charles Van Sickle Winnebago, IL

            Client

            Did a great job at a good price and was very responsive.

              Ruth Kula Rockford, IL

              Client

              They did a really good job; everything was just perfect. I would use their services again in the future if I needed to.

                Julie England Carpentersville, IL

                Client

                it was just ok

                  David Cerutti Rockford, IL

                  Client

                  I like that they're a Christian organization. Other than that, they just did a good job. I thought they were pretty reasonable. My concrete held up really good. I don't have any complaints.

                    Roger Gieseke Cherry Valley, IL

                    Client

                    I was very pleased with what he had to say. He was very responsive, certainly knew what he was doing and he recommended good things.

                      Nancy Rogers Machesney Park, IL

                      Client

                      They arrived promptly and completed the job in a timely manner. I was very satisfied with the results.

                        William Dilts Roscoe, IL

                        Client

                        The guys working were very nice and I enjoyed talking to them after they were done working. I have never had this done before and it seems to be very messy. FYI, I had my garage doors open due to the extreme heat they use to repair the driveway. It left a light dusting of crude over items in the garage that was easily wiped off. Only disappointing aspect of the process was that it did warp some of my vinyl siding. On a side note, I plan on replacing that siding with a stone veneer anyways. The reason I mention that is because if you do have vinyl siding you will want to make sure it isnt damaged after the process is over. I have used these guys before for driveway sealing and they are always nice and professional

                          Steven Buchanan Rockton, IL

                          Client

                          In my lifetime of home ownership, I have had the opportunity to work with a number of home improvement contractors. Some of those experiences were good, some bad, while yet others were horrible. That's why I am taking the time to express my respect, thanks and gratitude for Image Pros and the work they've done for me on my properties over the last several years.One of the bigest differences between the 'other' contractors that I've worked with and Image Pros was the level of quality of their work, dedication to my satisfaction and commitment to a great experience they give to their customers.It was obvious from the first quote I received from Glenn Cox (the owner of Image Pros), through the last quote for work I had them do, that their pronounced dedication to customer satisfaction lies at the heart of their operation. It really has been a breath of fresh air working with Image Pros.One thing that became obvious was the professionalism of Image Pro's crews. The day the crew started my last project (a new asphalt/blacktop driveway), I could not believe my ears or my eyes: The entire crew looked like, and worked together, like a well oiled machine. The entire crew (and NOT just one or two of them), it seemed, must all have taken some advanced course in professional, courteous and kind behavior - lol.Throughout the entire project, it was obvious that these guys not only knew exactly what they were doing (and did it very well), but they took the time to 'humor me' and answer all kinds of questions I had about the process of installing our new driveway. I really believe that any other company would not have even come close to having that level of knowledge and eagerness to keep me happy.I just cannot say enough about Glenn and his crew(s). Each project they undertook for me over the years was an exercise in complete customer satisfaction. These guys actually took the time to get to know ME; something I have rarely ever hear about, let alone seen. Well, if you want to be happy and want or need to KNOW that the work done to your property is top notch, A1, then don't waste your time calling someone else - just call Image Pros and rest easy.

                            James R. Rockford, IL

                            Client

                            In my lifetime of home ownership, I have had the opportunity to work with a number of home improvement contractors. Some of those experiences were good, some bad, while yet others were horrible. That's why I am taking the time to express my respect, thanks and gratitude for Image Pros and the work they've done for me on my properties over the last several years.One of the bigest differences between the 'other' contractors that I've worked with and Image Pros was the level of quality of their work, dedication to my satisfaction and commitment to a great experience they give to their customers.It was obvious from the first quote I received from Glenn Cox (the owner of Image Pros), through the last quote for work I had them do, that their pronounced dedication to customer satisfaction lies at the heart of their operation. It really has been a breath of fresh air working with Image Pros.One thing that became obvious was the professionalism of Image Pro's crews. The day the crew started my last project (a new asphalt/blacktop driveway), I could not believe my ears or my eyes: The entire crew looked like, and worked together, like a well oiled machine. The entire crew (and NOT just one or two of them), it seemed, must all have taken some advanced course in professional, courteous and kind behavior - lol.Throughout the entire project, it was obvious that these guys not only knew exactly what they were doing (and did it very well), but they took the time to 'humor me' and answer all kinds of questions I had about the process of installing our new driveway. I really believe that any other company would not have even come close to having that level of knowledge and eagerness to keep me happy.I just cannot say enough about Glenn and his crew(s). Each project they undertook for me over the years was an exercise in complete customer satisfaction. These guys actually took the time to get to know ME; something I have rarely ever hear about, let alone seen. Well, if you want to be happy and want or need to KNOW that the work done to your property is top notch, A1, then don't waste your time calling someone else - just call Image Pros and rest easy.

                              James R. Rockford, IL

                              Client

                              We use them to do all our lawn work. They are there once a week. Spring through Fall. They do a very good job. There cost is very good. Better than we have ever had in the past. We have used them for the past three years.s

                                Claudine Goodman Machesney Park, IL

                                Client

                                Image Pros Asphalt Maintenance Inc. It was an adequate job. It wasn't exceptionally great, but there were no problems with it either. They were good enough that we are now asking them to come out and give us another quote on a different project.

                                  Larry Leveque Loves Park, IL

                                  Client

                                  Job seemed to go well. Workers were skilled and courteous and the job looked very nice when it was completed. Now for the update. After about a month a crack has developed down the center of my front porch. I have been informed that some kind of epoxy and portland cement repair is going to be done other than replacement. I will post future updates as to how this looks when finished and how it holds up. Angies list makes you say whether you would use this provider in the future. They should have a maybe selection. We all like a company that stands behind their work, but I cannot make the decision at this time whether I would use them again pending on the quality of the repair.

                                    Gary Palmer Loves Park, IL

                                    Client

                                    When they gave me an estimate I wanted it completed by a certain date, because I was going away for vacation and wanted to be here when they did the work. They had a 3 week window to work in, but they didn't call Julie until 2 weeks after taking the job. This disappointed me because the next step was to actually complete the mud-jacking and seal the driveway after Julie marked the utilities. So they wanted to schedule the job on the date I planned to be away. When I complained they changed the date and was able to get the job done BEFORE I went on vacation. This tells me that once they understood my needs. although it took a second time, they adapted and did a great job sealing the asphalt. I did coat it myself a couple of years ago, but they did a much better job! Thank you! A satisfied costumer who will return to this company!

                                      Daniel Peters Rockford, IL

                                      Client

                                      We are very pleased with the upgrade. Great job overall. Image Pros is possibly best known in the area for their driveway and parking lot work. We were uncertain at first if hardscaping and landscaping work was in their wheelhouse. We met the owners at a local home show and were impressed with their presentation of capabilities. We agreed to have them quote our project. During the proposal stage, they provided us with nicely done computer renderings of different patio designs along with cost projections. The hardscaping designs utilized rendering tools from Unilock. We asked for one of the designs to be modified and requoted, then elected to move forward. Everything progressed well though the project did take longer than estimated. The weather was a factor as was their apparent heavy workload for other projects. Despite the delays, we received a wonderfully transformed patio and landscaping space with many design touches that we enjoy. The owners are knowledgeable and take care in watching over quality. At the end of the project, they provided an action list of refinements they planned to take care of. We didn't have to ask. They held to their quote and invoiced only for extras that we had authorized. I would definitely recommend this company for projects of this type.

                                        Loren Heinzeroth Roscoe, IL

                                        Client

                                        They were prompt, worked fast but could have has a little more supervision especially when the cement work was being done.

                                          Al Severson Rockford, IL

                                          Client

                                          After getting three estimates to pave my existing driveway (approx 18' x 70') Image Pros quote was right in line with the others. After committing to use Image Pros they got us in their schedule within a week and graded the existing driveway along with removing an existing sidewalk that ran along the edge of the driveway. After 5 days they came back and compacted the driveway and the next day they paved it. The driveway looks great. The only problem with Image Pros and the reason for the two B grades is communication. Lack of communication is a reflection of their responsiveness and professionalism. After they paved the driveway getting in contact with them was impossible, Bryan never returned my calls to let me know when they would take down the rope blocking the driveway. I also had several questions that I never got a chance to ask after the work. Because of the good job they did and because the driveway looks good I would use them again.

                                            Dan Garlow Rockton, IL

                                            Client

                                            We have worked with Image Pro's couple of times on landscaping projects - concrete driveway in our front yard and asphalt paving.

                                              John D.

                                              Client

                                              I had concrete lift work done done on my sidewalk and the crew was very professional, friendly and efficient. I would recommend this company.

                                                Brenda V. Belvidere, IL

                                                Client

                                                They tore out and reinstalled an asphalt driveway.They showed up on time and were very reliable. Everything about the job was professional and they did a great job.

                                                  James Richardson Rockford, IL

                                                  Client

                                                  Initial sealing of new asphalt driveway (replacement). Serviced with 2 coats.Good work and fair prices. Will use again when next seal is required.

                                                    William Zibell Roscoe, IL

                                                    Client

                                                    My father had mulch delivered today by an outstanding gentleman clean job very professional, excellent attitude.

                                                      Ella M.

                                                      Client